Enterprise Rent-A-Car is a widely recognized car rental agency known for its reliable services and extensive fleet of vehicles. With a focus on customer satisfaction, Enterprise Rent-A-Car offers a range of vehicle options and convenient rental terms to accommodate the needs of their clients. Located at 406 E Oglethorpe Blvd, Albany, GA 31705, United States, the agency provides accessible and efficient services during their operating hours. With a reputation for professionalism and excellent customer service, Enterprise Rent-A-Car is a go-to choice for individuals in need of reliable transportation. Their dedication to ensuring a positive and seamless experience for their customers has garnered favorable reviews and high ratings.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
Great staff and customer service. They make sure they get you in a vehicle and a vehicle in which your comfortable with. They ensure that they go over in detail with you your rental agreement, explain all of your fees and all your options. Lisa was great and I forgot the other lady name (sorry). They were awesome and extremely helpful. Will definitely be renting from them again.
Never have any cars available. Booked the first time a week in advance and when I got there, the manager, Lisa, claimed she called but didn’t get an answer to let me know there was no large vehicles. I never received a missed call nor a voicemail. You’d think they’d leave a voicemail if “she couldn’t get me” . 2nd time my mother tried to book through her insurance, yet again… no cars available. Same manager said she tried to call the number but the number on the form was wrong… guess what? The number was the right number on the form. They just never tried to call. Same thing for my sister today, no cars available. Horrible service and quick to tell lies. Just a waste of time and energy. Avoid at all cost.
Poor customer service. I had reservations to pick up a car. I called 9am the morning of to make sure they had one and was told they did. I arrived at 12 noon pick up time and no car was available. This is the 2nd time but never again I will make sure I never recommend them to anyone
The in store representative Scott was great and very helpful on getting me in and out. My experience was very professional and not complicated meaning stress free.
The girls in this office do their best and it’s always hectic here so I can imagine the headaches. Shoutout to them for trying to keep their cool during this crazy Spring Break! They did a great job. I’m always appreciative of the short pretty girl (manager) in the front always dressed to impress and always helping with class! Reminds me of me when I was younger.😉 She’s the bomb! Y’all keep up the great work! Venice made sure to take good care of me when I was absolutely stressed out! I love love love this branch!
From start to finish the renting process was stress free! I was hesitant coming here due to the previous reviews but I will definitely be coming back! Thank you for the amazing customer service.
The staff was so friendly. It felt like working with family. The agent, Mr. Scott, showed care for us in that we were ladies on the road trip.
The staff are very professional and extremely courteous. They go out of their way to make sure you have all you need and work with your time frame.
Location
406 E Oglethorpe Blvd, Albany, GA 31705, United States
Hours
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Monday
08:00 AM - 05:00 PM
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Tuesday
08:00 AM - 05:00 PM
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Wednesday
08:00 AM - 05:00 PM
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Thursday
08:00 AM - 05:00 PM
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Friday
08:00 AM - 05:00 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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